When a customer accepts a Thank you Page upsell, instead of updating the original order, a new order is created. This occurs because the original order is already finalized, and it’s not possible to modify it once the checkout process is complete.
Learn about one-click upsell offers impact to the original order.
When a customer accepts a Thank you Page upsell, instead of updating the original order, a new order is created. This occurs because the original order is already finalized, and it’s not possible to modify it once the checkout process is complete.