To effectively track and recover abandoned carts, you need to set up Klaviyo's onsite tracking and create an abandoned cart flow. Klaviyo uses the Added to Cartevent to monitor when customers add items to their carts and trigger recovery emails.
Start by following Klaviyo’s guide on activating onsite tracking (Klaviyo Onsite Tracking Setup) to ensure your store captures these important customer actions. Then, set up the abandoned cart flow by following the instructions in their Abandoned Cart Flows article.
Our Kaching cart integrates smoothly with Klaviyo and won't interfere with tracking, so a proper setup will help you maximize cart recovery and boost your sales.
Need help? Drop us a message in the live chat, and we'll sort it out together.