Having trouble applying a discount code to a subscription plan on your Shopify store? This guide walks you through the most common setup issues that can prevent discounts from working properly with subscriptions.
1. Navigate to the Discounts tab in the left-side panel and select the code you’re having issues with.
2. In the Discount Value section, make sure the Purchase type is set to Subscription or Both (not One-time purchase).
3. Verify there is no specific limit set on the total number of times the discount can be used.
3. Ensure there is no future start date or past end date set, as this can prevent the discount from being active.
Nail these steps and watch your discount codes sync seamlessly with subscriptions, delivering the best experience for your customers.
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