When a customer purchases a discounted subscription - whether through a percentage off or a BOGO deal - the Recurring subtotal that appears in Shopify Checkout often shows the full pre-discount amount, not the discounted price. This is because Shopify currently only displays the initial subscription price on that line item, without including any applied discount:
As a result:
Customers may believe they’ll be charged the full amount every renewal.
This “incorrect” figure can lead to confusion and abandoned checkouts
The Recurring subtotal line is added by Shopify and cannot be modified to reflect discounted pricing.
What You Can Do
Since you can’t change or update that line through Shopify’s platform, the best workaround is to hide it entirely - preventing customers from seeing the misleading full-price subtotal. Below, we’ll walk through how to selectively hide that line in your theme or page-builder setup.
1. Go to Online Store → Themes and click Edit default theme content.
2. In the list, locate the field labeled Recurring totals under the Checkout subscriptions section, and set it to an empty string
This effectively hides the misleading recurring subtotal line from the checkout view.
