If you’re seeing the error message:
“Discounts must be the same for the same quantity”
— it means you’re trying to create multiple deal bars that apply different discounts to the same quantity.
Why This Isn’t Allowed
Our app applies right Quantity break discounts based purely on quantity. If you create two separate deal bars for Buy 1, each with a different discount and / or gift, the app won’t know which one to apply — and will always default to the one with the higher discount.
To avoid confusion and ensure a smooth customer experience, the app restricts you from setting multiple discounts for the same quantity.
Trying to Offer Different Gifts for the Same Quantity?
We’ve seen cases where merchants want to offer different free gifts or bundles depending on which option a customer selects — even though the quantity is the same.
In that case, the better solution is to use the Bundle Upsell discount type instead.
With Bundle Upsell discount type, you can:
Define custom product combinations
Apply unique discounts per item even when quantity of the main item is same across different deals
Offer separate gifts or upsells per bundle
Want to Learn More About Bundle Types?
Check out our full article on how each discount type works:
➡️ Different Bundle Types: Quantity Break, BXGY Discount, and Bundle Upsell
Need Help?
If you're not sure how to structure your offer, feel free to contact our support team through the in-app live chat. We're happy to help you set it up the right way.