If your storefront is showing the wrong bundle — or if your cart is adding a bundle from an entirely different product — this issue is usually caused by a setting in the theme editor when the Kaching app block is added manually.
Why This Happens
When customizing your Product Page Template in the Shopify theme editor, it’s possible to manually add the Kaching Bundles app block.
This is great for repositioning the bundle widget — for example, placing it above or below specific elements on your product page.
However, there’s one important setting to watch out for:
➡️ The product field must be set to “Product” (the dynamic metafield) — not a specific product.
What Goes Wrong
Sometimes merchants accidentally select a specific product there while editing the app block in the theme editor. When that happens, our app thinks you’re trying to show the same bundle on every product page — leading to the wrong bundle showing and being added to the cart.
Here’s an example how it could be set incorrectly
How to Fix It
Here’s how to fix the issue in just a few steps:
Go to Shopify Admin > Online Store > Customize
Open the Product page template
Click on the Kaching Bundles app block
Check the “Product” field in the block settings
If a specific product is selected — remove it
Select the default Product metafield (from dynamic sources)
Click Save
Once you’ve saved this setting, the app will dynamically load the correct bundle based on the product the customer is viewing.
Still Seeing the Wrong Bundle?
If the issue persists even after correcting this setting, it might be due to a product page caching issue. Try clearing your browser cache or previewing in an incognito window.
Still no luck? Reach out to us via the in-app live chat — we’ll be happy to take a look for you.