Skip to main content

Why your subscriptions didn’t appear today

Why your subscriptions didn’t appear today

Written by Simon
Updated over 2 weeks ago

Subscription billing schedules are created throughout the day, between 8:00 AM and 8:00 PM in your shop's local timezone. This means your subscription might not show up right away - it could appear at any point during that window.

You can monitor all scheduled events for today by checking the events table in your dashboard:

If your subscription is still missing after 8:00 PM, reach out to our support team and we'll look into it for you. They will be happy to assist you and investigate further.


Need help? Drop us a message in the live chat, and we'll sort it out together.

Did this answer your question?