How Do App Credits from Kaching Appz Work with Shopify Billing?
App credits are a convenient mechanism for offsetting charges associated with your Kaching Appz subscriptions within Shopify’s billing system. They aim to reduce your overall billing amount, ensuring ease and flexibility in managing payments.
What Are App Credits?
App credits are essentially digital funds issued by Kaching Appz and applied toward charges in Shopify. Instead of deducting from your payment method, credits offset the amount due on your Shopify invoices for the associated app charges.
App credits are not refundable to your bank account—they strictly apply within the Shopify billing system.
For pending charges, credits act like a refund by covering the invoice before the charge is finalized.
How Are Credits Applied?
One of the greatest conveniences of app credits is automatic application:
Automatic Usage: Credits are automatically applied to eligible app charges, whether pending or upcoming. There’s no need for additional actions from your end.
Uninstallation Impact: Even if you uninstall the app, issued credits remain intact and can still cover an outstanding charge.
Where to View Your Credits
You can easily verify your app credits in the Shopify Admin:
Navigate to Settings → Billing.
Under the Current billing cycle section, click on View remaining credits.
Use the Billing History section to identify lines labeled App credits applied.
Common Scenarios with App Credits
Pending or Duplicate Charges
If a charge is pending, credits will cover the cost before it is finalized and debited from your bank.
In cases of duplicate charges, credits are automatically applied, requiring no manual steps to resolve.
Usage Across Multiple Apps
App credits are app-specific and cannot be used interchangeably. For example, credits assigned to Kaching Cart cannot cover charges for other Kaching apps.
Important Notes for Users
No Default Credits: Shopify stores generally begin with no credits unless issued by an app.
Email Notifications: Once applied, an email confirmation from Shopify is sent to ensure transparency.
Invoice Presence: Although credits cover a charge, the original bill remains visible in Shopify’s system, but no payment will be required.
By understanding these processes, you can effectively manage your Kaching Appz app credits and Shopify billing, ensuring smoother financial administration.
Need Help? If you need assistance integrating bundles into your Lovable storefront, contact our support team for technical guidance.