Skip to main content

How do you count churned subscriptions?

How do you count churned subscriptions?

Simon avatar
Written by Simon
Updated over a week ago

Churned subscriptions show the number of subscriptions that became inactive during the selected period, calculated as the sum of daily churn events:

  • Subscriptions that churn and return to active on the same day are excluded.

  • If a subscription churns, reactivates, and churns again on that day, it is counted once for the day.


Need help? Drop us a message in the live chat, and we'll sort it out together.

Did this answer your question?